Shipping policy

As Su-Koon Clothing uses a print-on-demand model, products are generally made to order rather than held as ready-to-ship inventory. Each order may require a production period before it is dispatched.

Production and delivery times can vary depending on the product, order volume, destination, seasonal demand, and other operational factors. Please allow additional time for production and transit when placing your order, particularly during busy periods.

Any production or delivery timeframes provided on our website are estimates unless expressly stated otherwise. Delays may occur due to circumstances beyond our reasonable control, including carrier disruptions, customs processing, severe weather, or other unforeseen events.

We will make reasonable efforts to ensure orders are processed and delivered within the applicable timeframe. If an order is significantly delayed or does not arrive, please contact us at sukoonstore76@gmail.com so we can assist.

Nothing in this section excludes or limits any consumer rights or remedies available under the Australian Consumer Law.