Terms of service

Welcome to Su-Koon Clothing. Throughout these Terms of Service, the terms “we”, “us”, and “our” refer to Su-Koon Clothing. We operate this online store and provide access to our products, services, and website content subject to these terms.

By visiting our website, browsing our products, or placing an order, you agree to these Terms of Service and any policies referenced herein. If you do not agree to these terms, please refrain from using our website.

By using our website, you confirm that you are legally able to enter into a binding agreement under the laws applicable to you. You agree to use our website lawfully and not to engage in fraudulent activity, interfere with the website's operation, or misuse its content or services.

We reserve the right to restrict or terminate access to our website where reasonably necessary, subject to applicable law.

Su-Koon Clothing offers apparel and related products, including items produced on demand. Product descriptions, images, sizing information, and colours are provided to help customers make informed purchasing decisions.

We make reasonable efforts to display our products as accurately as possible. However, colours and visual details may vary slightly depending on your screen, device settings, materials, and production processes. Minor variations do not necessarily indicate a defect.

We reserve the right to update, modify, or discontinue products and collections at any time. These changes will not override any rights or obligations relating to orders already accepted or rights provided under applicable consumer law.

By placing an order, you agree to provide accurate, complete, and current billing, contact, and delivery information. Please review your order carefully before completing payment.

Orders are subject to acceptance and payment confirmation. We reserve the right to decline, cancel, or limit an order where reasonably necessary, including in cases of suspected fraud, pricing errors, unavailable products, or incorrect order information. If payment has been received for an order that we cancel, any applicable refund will be processed in accordance with our Refund Policy and applicable law.

All prices are displayed in the currency indicated at checkout. Prices, discounts, and promotions may change from time to time without notice. Any applicable shipping charges, taxes, or additional fees will be displayed or communicated where required before an order is completed.

We make reasonable efforts to ensure pricing information is accurate. If a material pricing error occurs, we may contact you to discuss the available options before proceeding with the order. We will handle any resulting cancellation or refund in accordance with applicable law.

Promotional offers may be subject to additional terms, eligibility requirements, and expiry dates.

As Su-Koon Clothing uses a print-on-demand model, products are generally made to order rather than held as ready-to-ship inventory. Each order may require a production period before it is dispatched.

Production and delivery times can vary depending on the product, order volume, destination, seasonal demand, and other operational factors. Please allow additional time for production and transit when placing your order, particularly during busy periods.

Any production or delivery timeframes provided on our website are estimates unless expressly stated otherwise. Delays may occur due to circumstances beyond our reasonable control, including carrier disruptions, customs processing, severe weather, or other unforeseen events.

We will make reasonable efforts to ensure orders are processed and delivered within the applicable timeframe. If an order is significantly delayed or does not arrive, please contact us at sukoonstore76@gmail.com so we can assist.

Nothing in this section excludes or limits any consumer rights or remedies available under the Australian Consumer Law.

Our Return & Refund Policy explains how we handle faulty, damaged, or incorrect items, change-of-mind requests, exchanges, cancellations, and refunds.

That policy forms part of these Terms of Service and should be read alongside these terms. Nothing in our policies is intended to exclude, restrict, or modify rights or remedies that cannot lawfully be excluded under applicable consumer protection laws.

Unless otherwise stated, the content on this website, including branding, logos, product designs, graphics, photographs, text, and other materials, is owned by or used under licence by Su-Koon Clothing.

You may not copy, reproduce, distribute, modify, publish, or commercially use our website content without prior written permission, except where permitted by law.

Our website may include links to third-party websites or use third-party services, including payment processing and other tools necessary to operate our store.

We do not control all third-party websites or services and are not responsible for their independent content, policies, or practices. Your use of those services may be subject to their own terms and privacy policies.

This section does not exclude any liability that cannot lawfully be excluded.

To the extent permitted by law, Su-Koon Clothing will not be liable for losses that are indirect or unforeseeable and that arise from the use of our website or services.

Nothing in these Terms of Service excludes, restricts, or modifies any consumer guarantee, right, remedy, or liability that cannot lawfully be excluded or limited under the Australian Consumer Law or other applicable legislation.

We collect and use personal information as necessary to operate our store, process orders, communicate with customers, and provide our services. Our handling of personal information is subject to our Privacy Policy, where applicable.

Please review our Privacy Policy for further information about how personal information is collected, used, and managed.

We may update these Terms of Service from time to time to reflect changes to our business, products, services, or legal obligations. Updated terms will be published on this page with an amended revision date where appropriate.

Changes will apply from the date they take effect and will not override rights or obligations that have already arisen under applicable law.

These Terms of Service are governed by the laws of Queensland, Australia, and applicable Commonwealth laws of Australia. Any disputes will be dealt with in accordance with the applicable laws and legal procedures, subject to any mandatory consumer protections that apply.

If you have any questions about these Terms of Service, please contact us at:

Su-Koon Clothing
Email: sukoonstore76@gmail.com